Terms of service.

Effective Date: June 4, 2025
Company: Soladia

By accessing or using the Soladia website (the “Site”) and our services (the “Services”), you agree to be bound by the following Terms of Service (“Terms”). If you do not agree with these Terms, you may not use this website or our services.

1. Services Overview

Soladia provides short-term rental consulting, Airbnb co-hosting, and investment management services. All services are subject to availability, eligibility, and a formal agreement between the client and Soladia.

2. Eligibility

To use our services, you must:

  • Be at least 18 years old

  • Have the legal capacity to enter into binding agreements

  • Not use our services for unlawful or unauthorized purposes

3. No Guarantee of Results

Soladia offers guidance, operational support, and market expertise, but does not guarantee specific results, income levels, occupancy rates, or investment returns. All short-term rental activity carries inherent risk. Clients are responsible for their own decisions and financial outcomes.

4. Client Responsibilities

Clients agree to:

  • Provide accurate and truthful information

  • Cooperate in a timely manner during onboarding and service execution

  • Respect timelines, payments, and terms defined in their service agreement or contract

  • Comply with local laws and Airbnb terms if applicable

5. Payments & Fees

All pricing is agreed upon in writing before services begin. Some services may require upfront payment or deposits. Soladia reserves the right to suspend or terminate service if payment is delayed or withheld.

6. Cancellations & Refunds

Consulting: If unsatisfied after the first session, clients may request a follow-up or refund on a case-by-case basis.
Co-hosting & Investment: Initial setup fees are non-refundable. Ongoing service fees may be paused or terminated with proper written notice as outlined in each service agreement.

7. Intellectual Property

All content, branding, logos, and materials provided by Soladia on this Site are owned by Soladia and may not be copied, reproduced, or reused without prior written consent.

8. Privacy

All personal data is handled in accordance with our Privacy Policy. By using our Site or Services, you consent to the collection and use of information as outlined therein.

9. Limitation of Liability

Soladia shall not be liable for any indirect, incidental, or consequential damages, loss of profits, or business interruptions arising from the use of our services, platform, or website. Our liability is limited to the amount paid by the client for the specific service in question.

10. Changes to Terms

Soladia reserves the right to modify or update these Terms at any time. Any changes will be effective upon posting on this page. Continued use of the Site or Services after changes constitutes acceptance.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Vietnam, without regard to its conflict of laws principles.

12. Contact

For any questions regarding these Terms, please contact:
📧 hello@soladia.co
📍 Soladia, Ho Chi Minh City, Vietnam